items with an expired shelf life or an expiration date too short for resale.Credit (less a handling charge of 15% of the invoice value of all products returned subject to a minimum charge of INR 5,000) will be given for those products authorised for return which are unused and in re-saleable condition other than those in the categories shown: VWR will assist customers, at customers’ expense, to obtain any manufacturer’s warranty consistent with that granted to VWR.Īuthorisation for the return of products, other than those damaged during delivery, delivered in error or those that do not meet specification, must be requested within 10 days of delivery. VWR has the right to repair and return damaged products.Īuthorisation for the return of products which fail to meet current published manufacturers specifications must be requested in writing within 28 days of delivery. No goods may be returned to VWR without the authorisation of VWR.Īuthorisation to return products damaged during delivery must be requested within 3 days of delivery. Any claims for non-ordered items or non delivery must be made within 7 days of receiving the invoice.
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